Aerohive presents City Furniture case study at NRF event

NEW YORK – Aerohive Networks revealed the results of a successful case study with City Furniture at the National Retail Federation show this week in New York.

“Players in the retail industry, such as City Furniture, can change the way they engage with their customers and optimize their shopping experience through new apps and insights powered by cloud-managed wireless, machine learning (ML), and artificial intelligence (AI) capabilities,” said Alan Cuellar Amrod, senior vice president and general manager of products for Aerohive Networks.

Amrod says that in order to stay competitive, retailers need the ability to provide modern and compelling in-store experiences to customers with personalized recommendations, simplified buying and faster customer service.

Eric Jensen, infrastructure manager for Top 100 retailer City Furniture says they have had a positive experience with Aerohive’s retail wireless solution.

“Having Aerohive in place has been the ultimate game changer for our retail business,” said Jensen. “Customers now receive instant product recommendations and suggestions based on preferences, increasing the closing percentages for sales across our stores. The Aerohive solution has transformed and elevated the way we serve customers and contributed to our bottom line.”

According to the company, the personalized engagement platform from Aerohive delivers value beyond wireless connectivity by allowing retailers to engage with customers through mobile devices, track and analyze shopper behavior, unchain store advisors from a static location, bridge the online and physical shopping experience, and centrally enable and support one-to-thousands of stores, warehouses and corporate locations.

Aerohive’s access network technology provides opportunities to gain a competitive advantage by driving conversion, increasing spend and encouraging repeat visits and loyalty, said Amrod.

Aerohive and City Furniture

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